Católica Porto Business School would be delighted to welcome you to the open class of the Executive Programme in Chief Ethics & Compliance Officer, “Ethical leadership and conflict management: from inevitable tensions to opportunities for value creation”.
Date: 14 January
Location: Online, via Zoom
Duration: 12:00 p.m. – 1:00 p.m.
In an increasingly complex, diverse and highly regulated business environment, conflict is inevitable. How it is prevented and managed has become a strategic leadership competence, with a direct impact on organisational culture, internal trust and the creation of sustainable value.
It is within this context that Católica Porto Business School is promoting an open class (via Zoom), dedicated to reflecting on the relationship between ethical leadership, organisational culture and constructive conflict management, as part of the launch of the 4th edition of the Executive Programme in Chief Ethics & Compliance Officer.
The session will be led by Helena Gonçalves, Coordinator of the Ethics Forum of Católica Porto Business School, and Ana Maria Maia Gonçalves, Founder of the Institute for the Certification and Training of Lusophone Mediators. The speakers will address the importance of preventive, consistent and values-aligned approaches to resolving tensions within organisations, going beyond purely legalistic or reactive responses.
Throughout this event, participants will explore how mediation and the ethical management of conflict can be integrated into leadership practice and embraced as key competencies.
This open class is free of charge, will take place online, and is part of the promotion of the Executive Programme in Chief Ethics & Compliance Officer, scheduled to begin in February 2026.
Speakers:
Professor, Researcher and Consultant in Organisational Ethics and Sustainability
Faculty member, researcher and consultant in Business Ethics and Sustainability at Católica Porto Business School since 2002. Previously, she was a senior manager at Deloitte and Managing Director of the northern branch of DTTI – Soluções Informáticas and Time-Sharing.
PhD in Management and a degree in Economics. Postgraduate specialisation in Bioethics. She also holds a Master’s degree in Corporate Social Responsibility, Accounting and Social Auditing, a Master’s in General Management, and a Postgraduate Diploma in Human Resources Management.
Ana Maria Maia Gonçalves
Founder of ICFML, Executive Coach and Faculty Member at Universidade Católica Portuguesa
Founder of ICFML (Institute for the Certification and Training of Lusophone Mediators), she is a mediator certified by IMI, ADRg and ICFML, as well as a lecturer and speaker at international conferences in the fields of mediation, technology and conflict resolution. She currently works as an executive coach and leadership and conflict resolution consultant at the Center for Creative Leadership in Singapore, where she supports executives and teams in developing leadership, communication and conflict management skills in multicultural contexts.