Books:

Amaral, L., Andrade, A., & Cristiano Pereira, P. M. (2020). Gestão de Sistemas de Informação. Capítulo do Livro Branco dos Sistemas de Informação em Portugal. Associação Portuguesa de Sistemas de Informação.

Cacho, J. L., Marques, L., & Nascimento, Á. (2020). Customer-Oriented Global Supply Chains: Port Logistics in the Era of Globalization and Digitization. In Anthropological Approaches to Understanding Consumption Patterns and Consumer Behavior (pp. 82-103). IGI Global.

Sousa, R. (2019). A Servitização da Indústria – Como Competir através dos Serviços. Universidade Católica Portuguesa, ISBN: 978-3-319-76516-7. [in Portuguese]

Andrade, A., Julião, J. (2019). Sistemas de Informação e Tecnológicos. Universidade Católica Editora Porto.

Morais, R., & Brailsford, I. (2019). Knowledge visualisation for research design: The case of the Idea Puzzle software at the University of Auckland. In K.N. Sim (Ed.) Enhancing the role of ICT in doctoral research processes (pp. 46-66). Hershey, PA: IGI Global.

Corbo, L. (2018). Exogenous shocks and interfirm collaboration: an empirical investigation of the global airline industry. Rome: LUISS Uiniversity Press, ISBN: 978-88-6856-125-3.

Sousa, R., Da Silveira, G. (2018), “Implementing Servitization Strategies: Trajectories of Capability Development and Offering of Basic and Advanced Services”, Chapter in Kohtamäki M., Baines T., Rabetino R., Bigdeli A. (eds), Practices and Tools for Servitization, Palgrave Macmillan, Cham, pp. 201-212, ISBN: 978-3-319-76516-7.

Silva, MCA, and Camanho (2017), Using data analytics to benchmark schools: the case of Portugal. Jan Vanthienen, Kristof De Witte Editors, Data Analytics Applications in Education. CRC press, Taylor and Francis group. Chapter 6.

Thanassoulis, E., De Witte,K. , Johnes, J., Johnes, G., Karagiannis, G.,and M.C.A.S. Portela (2016) “Applications of Data Envelopment Analysis in Education”. Joe Zhu, Editor, Data Envelopment Analysis: A Handbook of Empirical Studies and Applications, Springer, New York. 367-438.

Sousa, R. (2015), “Service Delivery System and Service Providers”, Chapter in Dahlgaard-Park, S. (Ed), The SAGE Encyclopedia of Quality and the Service Economy, Thousand Oaks, CA: SAGE Publications, Inc., pp. 672-674, ISBN: 9781452256726.

Alves, P. e J. Moreira. 2008. “The Adoption of the International Financial Reporting Standards in Portugal: Can Expected Costs be Reduced?”, in Innovation, Entrepreneurialship, Knowledge and Entreprise in Competitiveness, Elísio Brandão, Samuel Pereira e Maria do Rosário Moreira (Eds.), ISBN 978-989-20-1009-0.

Pinto, Sofia Salgado (2003), “Gestão de Serviços – A Avaliação da Qualidade”, Editorial Verbo. Lisboa.

Gomes, A. Miguel, M. Helena Correia, José F. Oliveira, António Machado, J. Soeiro Ferreira, 2000, COROLIMA – Apoio ao Planeamento da Produção na Coelima, in Casos de Aplicação de Investigação Operacional, L. Valadares Tavares e Carlos Hengeller Antunes (Eds.), McGraw-Hill.